Kicking the tires

[clacour]

I have done that as well, my initial install was with DHCP and the problem is the same but I will try again.

 

[clacour]

The first time I tried 9.10.2 I installed using DHCP. I did another install of 9.10.2 with DHCP and still not working.

Just remove the VM and recreated it with the script I listed before and did another install of 9.3 with a static IP and the Plex plugin worked. I redid the VM creation and 9.3 install configured it with DHCP and again the plugin worked.

 

[Silent J]

For what it is worth, I am getting the same error. I tried installing SickRage to see if that would work; it did not.

Code:

Jan  7 23:30:13 freenas manage.py: [freeadmin.navtree:577] Couldn't retrieve http://10.0.10.x/plugins/plexmediaserver/1/_s/treemenu: timed out
Jan  7 23:30:13 freenas manage.py: [freeadmin.navtree:577] Couldn't retrieve http://10.0.10.x/plugins/sickrage/2/_s/treemenu: timed out
Jan  7 23:31:32 freenas manage.py: [plugins.utils:91] Couldn't retrieve http://10.0.10.x/plugins/sickrage/2/_s/status: HTTP Error 503: OK
Jan  7 23:31:32 freenas manage.py: [plugins.utils:91] Couldn't retrieve http://10.0.10.x/plugins/plexmediaserver/1/_s/status: HTTP Error 503: OK

One other curious thing is that there are no plugins listed on the left column menu (see screengrab). Shouldn't there be?

 

[pirateghost]

For what it is worth, I am getting the same error. I tried installing SickRage to see if that would work; it did not.

Code:

Jan  7 23:30:13 freenas manage.py: [freeadmin.navtree:577] Couldn't retrieve http://10.0.10.x/plugins/plexmediaserver/1/_s/treemenu: timed out
Jan  7 23:30:13 freenas manage.py: [freeadmin.navtree:577] Couldn't retrieve http://10.0.10.x/plugins/sickrage/2/_s/treemenu: timed out
Jan  7 23:31:32 freenas manage.py: [plugins.utils:91] Couldn't retrieve http://10.0.10.x/plugins/sickrage/2/_s/status: HTTP Error 503: OK
Jan  7 23:31:32 freenas manage.py: [plugins.utils:91] Couldn't retrieve http://10.0.10.x/plugins/plexmediaserver/1/_s/status: HTTP Error 503: OK

One other curious thing is that there are no plugins listed on the left column menu (see screengrab). Shouldn't there be?

But according to the screenshot, it actually installed just fine. That error message has actually been happening for years.

Yes the plugins should show up on the left hand side, but I have seen it not work sometimes. Try opening the GUI with another browser and see if it's still missing

 

[Silent J]

But according to the screenshot, it actually installed just fine. That error message has actually been happening for years.

Yes the plugins should show up on the left hand side, but I have seen it not work sometimes. Try opening the GUI with another browser and see if it's still missing

I tried IE and it gave me a nonfunctioning menu down the center of the page. MS Edge gave me the same thing that Chrome did (I used Chrome for the screengrab on my last post). I also cannot ping from the Plex jail.

Code:

root@plexmediaserver_1:/ # ping 10.0.10.x									
PING 10.0.10.x (10.0.10.x): 56 data bytes								   
ping: sendto: Network is unreachable

 

[pirateghost]

I tried IE and it gave me a nonfunctioning menu down the center of the page. MS Edge gave me the same thing that Chrome did (I used Chrome for the screengrab on my last post). I also cannot ping from the Plex jail.

Code:

root@plexmediaserver_1:/ # ping 10.0.10.x									
PING 10.0.10.x (10.0.10.x): 56 data bytes								  
ping: sendto: Network is unreachable

So you need to fix the jail's networking stack. Give it a proper IP address, gateway, and name server.

 

[Silent J]

See the attached first two files for how I have it set up in the GUI.

Code:

root@plexmediaserver_1:/ # ifconfig											 
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384			   
		options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>				   
		inet6 ::1 prefixlen 128												 
		inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1							 
		inet 127.0.0.1 netmask 0xff000000									   
		nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>							   
epair0b: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
		options=8<VLAN_MTU>													 
		ether 0x:fx:7x:0x:0x:0x												 
		inet 10.0.100.155 netmask 0xffffff00 broadcast 10.0.100.255			 
		inet6 2601:401:xxx:xxxx:: prefixlen 64 tentative					   
		nd6 options=9<PERFORMNUD,IFDISABLED>								   
		media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)					 
		status: active 

Are you suggesting I set IP, gateway, and NS from the shell?

 

[pirateghost]

See the attached first two files for how I have it set up in the GUI.

Code:

root@plexmediaserver_1:/ # ifconfig											
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384			  
		options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>				  
		inet6 ::1 prefixlen 128												
		inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1							
		inet 127.0.0.1 netmask 0xff000000									  
		nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>							  
epair0b: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500  
		options=8<VLAN_MTU>													
		ether 0x:fx:7x:0x:0x:0x												
		inet 10.0.100.155 netmask 0xffffff00 broadcast 10.0.100.255			
		inet6 2601:401:xxx:xxxx:: prefixlen 64 tentative					  
		nd6 options=9<PERFORMNUD,IFDISABLED>								  
		media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)					
		status: active

Are you suggesting I set IP, gateway, and NS from the shell?

I am confused. your screenshot shows an invalid IP address. 10.0.10.x ? X is not a value that can be used in an IP. According to your ifconfig, your IP is 10.0.100.155.

Don't make these changes from the CLI/shell, fix them in the GUI.

 

[Silent J]

Sorry, the x's were my attempt to block out the IP (which probably doesn't matter because its internal). Sorry for the confusion. My IP in the GUI is set to 10.0.10.160. I do not know where the 10.0.100.155 came from - that is not even a valid subnet in my network (but that is what the response from ifconfig).

 

[clacour]

From the testing I have done if you get that error the plugins do not show up in the Plugins node in the navigation tree. Also trying to start the plugin from the plug in page fails and you just get a message "An error occurred".

This situation for me has nothing to do the the network the system is being setup on. I done the install/setup on my normal network and I have even created and isolated VLAN on my firewall and switches with nothing other than an IPv4 DHCP server and a gateway to the internet. ANd this is still occurring. I have tried this configuring a VLAN interface in FreeNAS using VLAN tagged packets as well as untagged packets setting the switch Port default VLAN ID and the normal default interface in FreeNAS.

I would really like to know what the root cause is and if there are workarounds. I have no problem with managing the plugins through the command line if need be. Helpful suggestions on what to look at or try would be great, telling me that 'Something is funny about your setup' or 'It works for others' is not helpful without direction of what to look at.

 

[SweetAndLow]

If you disable vimage does it work?

Sent from my Nexus 5X using Tapatalk

 

[clacour]

I also had to turn off DHCP on the Jail but disabling the vimage option allowed me to see and control the plugin.