Issues with setting up Plex server

Joined
Dec 7, 2022
Messages
4
Hi there! I am new to TrueNAS and have an issue installing the Plex plugin. I have used an excellent video on Youtube to set up my server https://www.youtube.com/watch?v=WjLaK8yQAag&t=773s

While installing the plugin, I was shown an error message below:

1670414712032.png


I have set my IPv4 Default Gateway under Network > Global Configuration to the correct default gateway:
1670414854969.png


1670414885669.png


Please help!
 

ddaenen1

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Joined
Nov 25, 2019
Messages
318
i think there is something seriously off on your network configuration. First of all, how did you configure the network properties of the jail? Also is 192.168.1.254 really your default gateway? Network properties in the jail is where you ensure that the jail has network access, which is clearly your issue. I am unsure why you changed the default network settings.

Mine look like this:

1670440174553.png


And my jail nework settings look like this:

1670440202912.png
 
Joined
Dec 7, 2022
Messages
4
Hi ddaenen1! Thanks for taking the time to help me here. I used my command prompt to find my default gateway. I'm not sure whether these screenshots will help:

1670441697639.png


1670441825250.png


So far I have been unable to install any plugins/jails on my server.
 

ddaenen1

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Joined
Nov 25, 2019
Messages
318
That is simply because your server cannot connect to the internet. I suggest you put everything to default (which is basically my settings) and certainly configure your jail as DHCP ( second screenshot - my jail settings which are default) it is smarter to set the fixed IP for your jail in the router lateron rather than in TrueNAS. First try to establish internet connection to the jail. As said, i have rarely seen such an IP as default gateway. I do not know your router but mostly it is something like 192.168.0.1 or 192.168.1.1.
 
Joined
Dec 7, 2022
Messages
4
I've put everything to default (Both server and ISP router). I've also configured my jail as DHCP. Right now there is a new error message:

1670494588819.png
 

ddaenen1

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Joined
Nov 25, 2019
Messages
318
where is VNET and Berkely packet filter? are those also checked? Also, it should state DHCP autoconfigure, not just DHCP. Did you leave your gateway settings or also changed the to default?

Can you show my this section?

1670527779415.png
 
Last edited:

ddaenen1

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Joined
Nov 25, 2019
Messages
318
Normally not.
Here it is:
Should I set the Default Gateway and Nameserver 1 manually?
Normally not. That should be picked up automatically. I suspect you have not set up your interface as DHCP. Can you please check this screen and see if DHCP is checked? If it is, the default gateway and DNS should be configured autmatically.

1670750248408.png
 
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