help symbol does not open help widget on truenas scale

[William Bravin]

Hello all

I just installed and made Truenas Scale (ver: TrueNAS-SCALE-22.02.4) VM in proxmox (Ver 8.0.3) as my main media server


When try to set something up or tweak somewhat a setting i go to the GUI and try to access the meu for that setting or service to add, move, change or delete any information I do not get any result when I click on the ? symbol next to an input field for information on the content of that field.


How can i fix this?

Thank you in advance

 

[Patrick M. Hausen]

You mean like this?


Are you running any kind of Javascript/Ad blocker in your browser?
Can you see any errors in the Javascript console?
Have you tried clearing the browser cache, a private window, a different browser (in that order)?

HTH,
Patrick

 

[William Bravin]

First thank you for responding so quickly

I am not running add-blocker or anything similar yet

In looking at what I think you mean by javascript console, I get

ws.service.ts:126 Error: 11ffa8bf-e5ef-ae3a-3acd-ec735aee4fd2 Object
onmessage @ ws.service.ts:126
ws.service.ts:126 Error: f8893f7e-9a94-60fa-086e-bd0ac489761d Object
onmessage @ ws.service.ts:126
ws.service.ts:126 Error: 2b8cd8f1-bb37-d84d-8ede-e78e3946ab3a Object
onmessage @ ws.service.ts:126
errorhandler.js:33 Handled unknown error
t.handleError @ errorhandler.js:33
ws.service.ts:146 Msg Received Object
onmessage @ ws.service.ts:146
ws.service.ts:146 Msg Received Object
onmessage @ ws.service.ts:146
ws.service.ts:146 Msg Received Object
onmessage @ ws.service.ts:146
errorhandler.js:33 TypeError: Cannot read properties of undefined (reading 'observers')
at f.unsub (ws.service.ts:256:31)

Browser cache has been cleared (i do this every day for good measure)

Again thank you for your patience and prompt response