itsjustfrank
Dabbler
- Joined
- Mar 25, 2023
- Messages
- 10
Hi there, I received a CRITICAL alert:
Pool nas state is DEGRADED: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state.
The following devices are not healthy:
This is my first error of this kind so I would greatly appreciate a bit of guidance so I can proceed with confidence. The drive in question is WD RED Plus 6TB NAS Internal Hard Drive HDD - 5640 RPM, SATA 6 Gb/s, CMR, 128 MB Cache, 3.5" -WD60EFZX and is just around a year old.
Very much a noob question but is the above error indicative that this drive is failing or failed and must be replaced?
Here are the results of smartctl which I have seen requested in other similar posts:
And here are the zpool status results:
I am under the impression that this drive needs to be replaced but as I am relatively new to all of this I would like to get confirmation on how to proceed or if there are any other troubleshooting options I should proceed with.
Thank you all so much for your help!
Pool nas state is DEGRADED: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state.
The following devices are not healthy:
- Disk WDC WD60EFZX-68B3FN0 [...] is FAULTED
This is my first error of this kind so I would greatly appreciate a bit of guidance so I can proceed with confidence. The drive in question is WD RED Plus 6TB NAS Internal Hard Drive HDD - 5640 RPM, SATA 6 Gb/s, CMR, 128 MB Cache, 3.5" -WD60EFZX and is just around a year old.
Very much a noob question but is the above error indicative that this drive is failing or failed and must be replaced?
Here are the results of smartctl which I have seen requested in other similar posts:
Code:
root@truenas[~]# smartctl -a /dev/ada4 smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p14 amd64] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red Device Model: WDC WD60EFZX-68B3FN0 Serial Number: [removed this] LU WWN Device Id: 5 0014ee 2bfac7669 Firmware Version: 81.00A81 User Capacity: 6,001,175,126,016 bytes [6.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5640 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-3 T13/2161-D revision 5 SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Wed Aug 30 16:39:02 2023 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (62760) seconds. Offline data collection capabilities: (0x11) SMART execute Offline immediate. No Auto Offline data collection support. Suspend Offline collection upon new command. No Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. No Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 664) minutes. SCT capabilities: (0x303d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 191 188 021 Pre-fail Always - 7408 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 16 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 095 095 000 Old_age Always - 4122 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 16 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 1 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 14 194 Temperature_Celsius 0x0022 111 106 000 Old_age Always - 41 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 4122 - Selective Self-tests/Logging not supported
And here are the zpool status results:
Code:
root@truenas[~]# zpool status pool: boot-pool state: ONLINE scan: scrub repaired 0B in 00:00:21 with 0 errors on Wed Aug 30 03:45:21 2023 config: NAME STATE READ WRITE CKSUM boot-pool ONLINE 0 0 0 ada0p2 ONLINE 0 0 0 errors: No known data errors pool: nas state: DEGRADED status: One or more devices are faulted in response to persistent errors. Sufficient replicas exist for the pool to continue functioning in a degraded state. action: Replace the faulted device, or use 'zpool clear' to mark the device repaired. scan: resilvered 24.7G in 01:01:22 with 0 errors on Tue Aug 29 21:26:53 2023 config: NAME STATE READ WRITE CKSUM nas DEGRADED 0 0 0 raidz1-0 DEGRADED 0 0 0 gptid/28c8eadf-1f82-11ed-b273-4487fccacf7e ONLINE 0 0 0 gptid/28e0418c-1f82-11ed-b273-4487fccacf7e ONLINE 0 0 0 gptid/291f2a42-1f82-11ed-b273-4487fccacf7e FAULTED 3 3.88K 2 too many errors gptid/2914c24d-1f82-11ed-b273-4487fccacf7e ONLINE 0 0 0 gptid/28ebeabc-1f82-11ed-b273-4487fccacf7e ONLINE 0 0 0 errors: No known data errors
I am under the impression that this drive needs to be replaced but as I am relatively new to all of this I would like to get confirmation on how to proceed or if there are any other troubleshooting options I should proceed with.
Thank you all so much for your help!
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