FreeNAS-11.0-RC (ad90a865b) Cannot Reach Update Server

[android.believer]

Fresh install:
HP DL-180 G6 / 2x 2.93GHz / 48GB RAM
Install Disk: 32GB USB Drive
Storage: 14x 1TB SATA

ERROR (System -> Update -> Check Now):

Code:

Update server could not be reached
<urlopen error [Errno 51] ENETUNREACH>

Traceback
Traceback (most recent call last):
File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
encode_chunked=req.has_header('Transfer-encoding'))
File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
self._send_request(method, url, body, headers, encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
self.endheaders(body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
self._send_output(message_body, encode_chunked=encode_chunked)
File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
self.send(msg)
File "/usr/local/lib/python3.6/http/client.py", line 964, in send
self.connect()
File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
(self.host,self.port), self.timeout, self.source_address)
File "/usr/local/lib/python3.6/site-packages/eventlet/green/socket.py", line 63, in create_connection
raise err
File "/usr/local/lib/python3.6/site-packages/eventlet/green/socket.py", line 53, in create_connection
sock.connect(sa)
File "/usr/local/lib/python3.6/site-packages/eventlet/greenio/base.py", line 246, in connect
if socket_connect(fd, address):
File "/usr/local/lib/python3.6/site-packages/eventlet/greenio/base.py", line 39, in socket_connect
raise socket.error(err, errno.errorcode[err])
OSError: [Errno 51] ENETUNREACH

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "./freenasUI/system/views.py", line 1407, in update_check
train=updateobj.get_train(),
File "./freenasUI/system/models.py", line 616, in get_train
trains = conf.AvailableTrains() or []
File "/usr/local/lib/freenasOS/Configuration.py", line 1042, in AvailableTrains
fileref = self.TryGetNetworkFile(file=TRAIN_FILE, reason="FetchTrains")
File "/usr/local/lib/freenasOS/Configuration.py", line 782, in TryGetNetworkFile
raise url_exc
File "/usr/local/lib/freenasOS/Configuration.py", line 756, in TryGetNetworkFile
furl = opener.open(req, timeout=30)
File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
response = self._open(req, data)
File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
'_open', req)
File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
result = func(*args)
File "/usr/local/lib/python3.6/urllib/request.py", line 1346, in http_open
return self.do_open(http.client.HTTPConnection, req)
File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 51] ENETUNREACH>

-adding code tag per Jailer
-network gateway is listed under the network tab

 

[Jailer]

Do you have a default gateway listed in your network tab?

ETA: Please when posting output of a terminal or log use code tags. That wall of text is difficult to read.

 

[SavageAUS]

I too suffer from this at times, yes i have a default gateway listed under the network tab. I also sometimes cannot check for updates (train doesnt display) unless i go to the network section and not change anything and click save then return to the update tab then the trains display and i can then check for updates.

 

[Ericloewe]

I too suffer from this at times, yes i have a default gateway listed under the network tab. I also sometimes cannot check for updates (train doesnt display) unless i go to the network section and not change anything and click save then return to the update tab then the trains display and i can then check for updates.

Might be a race condition of some sort. Is there a bug ticket for this problem?

 

[SavageAUS]

Not that i can see.
EDIT: Is now
https://bugs.freenas.org/issues/23859

 

[android.believer]

Is there a trick to viewing the bug report? Here is what I get:

 

[fracai]

If someone uploads debug information that might contain personal information, the whole ticket is marked as available only to iX employees.

I personally think they should find a better way to handle things (move the sensitive information to an internal server and leave the ticket alone for example) but this is how things are right now.

 

[Jailer]

Might be a race condition of some sort. Is there a bug ticket for this problem?

Yes, I submitted one a few days ago and it's been merged. It's private since I included a debug file but the issue # is 23803.