Failed to sync official catalog again

[creolyu]

Hi everyone,

I have read other people's post about the same problem, and tried to set up DNS correct, but that does not help me in my case.

Failed to sync OFFICIAL catalog

Hi all. No matter what I do, the app catalog won't load on TrueNAS SCALE beta. It used to load after the initial SCALE installation, then at somepoint, it randomly stopped. The network hasn't changed at all. It's connected to a semi-managed switch (nothing special is set), which is connected to...

www.truenas.com

Failed to sync OFFICIAL catalog.

Hi guys, been having this notification sent to my mail from my SCALE for 2 days already. Never happened before. Failed to sync OFFICIAL catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at...

www.truenas.com

My error message is here:

Failed to sync TRUENAS catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/SSDPool1/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/SSDPool1/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cloning into '/mnt/SSDPool1/ix-applications/catalogs/github_com_truenas_charts_git_master'... error: RPC failed; curl 56 GnuTLS recv error (-9): Error decoding the received TLS packet. error: 6836 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output​

​

Any suggestion will be great! I am a new user of truenas scale. Thanks in advance for any help.

 

[creolyu]

My cpu is i7 6700
RAM 32GB Corsair VENGEANCE RGB PRO DDR4 (CMW32GX4M2E3200C16)
Pool is 4 1TB SSD of SAMSUNG 870 EVO and TEAMGROUP EX2
Motherboard is asrock Z270M-ITXac
Network card is 1 x Giga PHY Intel® I219V, 1 x GigaLAN Intel® I211AT (not sure which one is in use but they both are good)

I ping github.com from shell inside truenas scale, and got
admin@truenas[~]$ ping github.com
PING github.com (140.82.113.3) 56(84) bytes of data.
64 bytes from lb-140-82-113-3-iad.github.com (140.82.113.3): icmp_seq=1 ttl=54 time=10.6 ms

My net work connection is OK as I can use qbittorrent from my truenas machine and it is downloading.

 

[John-g]

@creolyu - I'm getting a similar catalog sync issue today, also a new user of TrueNAS

Hello all, I had installed TrueNAS Scale this weekend with no issues; the catalog updated and I was able to install apps. I'm working on a fresh reinstall of TrueNAS Scale today on the same hardware and now the catalog won't update.

Failed to sync TRUENAS catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/var/run/middleware/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/var/run/middleware/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cloning into '/var/run/middleware/ix-applications/catalogs/github_com_truenas_charts_git_master'... error: RPC failed; curl 92 HTTP/2 stream 5 was not closed cleanly: CANCEL (err 8) error: 1399 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output​

2024-01-07 14:14:58 (America/New_York)

TIA
-John

 

[morganL]

Is it a temporary or persistent issue?

Can others test and verify..... maybe github has changed their software and it impacts everyone?

 

[creolyu]

My becomes good after waiting long time....Maybe it was because github....

 

[commander191]

Any updates on this? I'm getting similar errors. Has persisted for a few days.

The errors are:

CRITICAL
Failed to sync TRUENAS catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/BagOfHolding/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truenas/charts.git /mnt/BagOfHolding/ix-applications/catalogs/github_com_truenas_charts_git_master stderr: 'Cloning into '/mnt/BagOfHolding/ix-applications/catalogs/github_com_truenas_charts_git_master'... fatal: unable to access 'https://github.com/truenas/charts.git/': Could not resolve host: github.com '

and

CRITICAL
Failed to sync TRUECHARTS catalog: [EFAULT] Failed to clone 'https://github.com/truecharts/catalog' repository at '/mnt/BagOfHolding/ix-applications/catalogs/github_com_truecharts_catalog_main' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truecharts/catalog /mnt/BagOfHolding/ix-applications/catalogs/github_com_truecharts_catalog_main stderr: 'Cloning into '/mnt/BagOfHolding/ix-applications/catalogs/github_com_truecharts_catalog_main'... fatal: unable to access 'https://github.com/truecharts/catalog/': Could not resolve host: github.com '