Drive giving errors is syslog but errors reported

Alister

Explorer
Joined
Sep 18, 2011
Messages
52
The /var/log/messages is showing

Jul 14 16:11:30 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9c 0e 38 00 00 01 00 00 00
Jul 14 16:11:30 truenas (da5:mps0:0:6:0): CAM status: SCSI Status Error
Jul 14 16:11:30 truenas (da5:mps0:0:6:0): SCSI status: Check Condition
Jul 14 16:11:30 truenas (da5:mps0:0:6:0): SCSI sense: ABORTED COMMAND asc:47,3 (Information unit iuCRC error detected)
Jul 14 16:11:30 truenas (da5:mps0:0:6:0): Retrying command (per sense data)
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 1477 loginfo 31080000
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 269 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(10). CDB: 28 00 f7 d0 04 38 00 00 30 00
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 555 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 602 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 10 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 1190 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 854 loginfo 31080000
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 782 loginfo 31080000
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 1251 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 572 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 18 b0 00 00 00 80 00 00
Jul 14 16:11:33 truenas mps0: Controller reported scsi ioc terminated tgt 6 SMID 2062 loginfo 31080000
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 11 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 12 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 13 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 14 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 15 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 16 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): Retrying command, 3 more tries remain
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): READ(16). CDB: 88 00 00 00 00 01 1c 9f 17 b0 00 00 01 00 00 00
Jul 14 16:11:33 truenas (da5:mps0:0:6:0): CAM status: CCB request completed with an error


I've run a long SMART test (overnight) and it passed with no Errors - SMARTCTL info

root@truenas[~]# smartctl -a /dev/da5
smartctl 7.2 2021-09-14 r5236 [FreeBSD 13.1-RELEASE-p7 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red
Device Model: WDC WD40EFRX-68WT0N0
Serial Number: WD-WCC4E4XJRADS
LU WWN Device Id: 5 0014ee 20c2d844c
Firmware Version: 82.00A82
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2 (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Jul 14 15:44:19 2023 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (52680) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 527) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x703d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 15
3 Spin_Up_Time 0x0027 180 169 021 Pre-fail Always - 7958
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 179
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 010 010 000 Old_age Always - 66230
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 136
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 52
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 1339
194 Temperature_Celsius 0x0022 116 110 000 Old_age Always - 36
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 199 000 Old_age Always - 22703
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 689 -
# 2 Short offline Completed without error 00% 58693 -
# 3 Short offline Completed without error 00% 57950 -
# 4 Short offline Completed without error 00% 57207 -
# 5 Short offline Completed without error 00% 56493 -
# 6 Short offline Completed without error 00% 55750 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


I could understand errors on the drive but it passed the long test and has no pending sectors
 

Redcoat

MVP
Joined
Feb 18, 2014
Messages
2,925
The /var/log/messages is showing




I've run a long SMART test (overnight) and it passed with no Errors - SMARTCTL info




I could understand errors on the drive but it passed the long test and has no pending sectors
See 199 UDMA_CRC_Error_Count 0x0032 200 199 000 Old_age Always - 22703

CRC errors often attributable to bad cables or connections. I suggest that you reseat/clean the data cable connections to this drive and retest.
 
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