Data Protection page pinwheels forever and doesn't load after CORE to SCALE migration.

[potatosword]

I have migrated my system from 13-U6 over to 23.10.0.1. Everything seems to be in working order now but if I visit the Data Protection page it never loads. However, I know there are scrub tasks and such that came over during the migration because if I try to add a new one it says that it already exists. How can I resolve this forever-loading situation and actually see my tasks?

 

[potatosword]

Bump because this still isn't working. Are there command line options I can use to clear everything out of this page and hopefully reset it?

 

[Ra_ko]

I have exactly the same problem. Can anyone help with that?

 

[ABain]

We are aware of some browser cache issues on other pages, have you tried clearing the cache, if so I would recommend using the link at the top of the forums to raise a ticket, a private upload link will be provided on the ticket to allow you to supply a debug,

 

[ABain]

Oh and quick question, did you go directly from 13.0-U6 to Cobia? The upgrade path specified in the release notes requires upgrade to BlueFin 22.12.X (latest) first.

 

[Ra_ko]

Oh and quick question, did you go directly from 13.0-U6 to Cobia? The upgrade path specified in the release notes requires upgrade to BlueFin 22.12.X (latest) first.

I was on the BlueFin 22.12.X first. I even made a fresh install of TrueNAS-SCALE-23.10.0.1. After the installation, the Data protection worked, but when the configuration was loaded the problem was back.

 

[Ra_ko]

We are aware of some browser cache issues on other pages, have you tried clearing the cache, if so I would recommend using the link at the top of the forums to raise a ticket, a private upload link will be provided on the ticket to allow you to supply a debug,

I cleared the cache and used 3 types of browsers. In all cases, the behaviour was similar as described in the initial post.

 

[ABain]

Thanks for confirming. Please raise a ticket & do the debug upload to the private link so we can get it reviewed.

 

[potatosword]

Oh and quick question, did you go directly from 13.0-U6 to Cobia? The upgrade path specified in the release notes requires upgrade to BlueFin 22.12.X (latest) first.

Yes I did. Not to nit-pick the documentation too much but imo this "important" box should be clarified or split up if the intent is to have *everyone* follow this path.

The way it is formatted leads one to think that there is only DDNS, OpenVPN, rsync, S3, etc notes involved. None of which I use and therefore didn't think that any of the information applied to me. Further, giving me some kind of warning within CORE when I chose the upgrade track would have also been nice. I'll put my software dev soap box away now.

That aside, I will confirm that the issue is persistent across all browsers and seems related to the config. Which is why I was asking for command line options to clear everything on that page out. In hopes that it would "reset" that part of the config. If Ra_ko hasn't submitted a ticket yet I would be happy to.

 

[ABain]

The way it is formatted leads one to think that there is only DDNS, OpenVPN, rsync, S3, etc notes involved. None of which I use and therefore didn't think that any of the information applied to me. Further, giving me some kind of warning within CORE when I chose the upgrade track would have also been nice. I'll put my software dev soap box away now.

We’re always looking for suggestions, I’ll pass this onto the docs team - thanks!

 

[Ra_ko]

Yes I did. Not to nit-pick the documentation too much but imo this "important" box should be clarified or split up if the intent is to have *everyone* follow this path.

The way it is formatted leads one to think that there is only DDNS, OpenVPN, rsync, S3, etc notes involved. None of which I use and therefore didn't think that any of the information applied to me. Further, giving me some kind of warning within CORE when I chose the upgrade track would have also been nice. I'll put my software dev soap box away now.

View attachment 73612


That aside, I will confirm that the issue is persistent across all browsers and seems related to the config. Which is why I was asking for command line options to clear everything on that page out. In hopes that it would "reset" that part of the config. If Ra_ko hasn't submitted a ticket yet I would be happy to.

The ticket is submitted https://ixsystems.atlassian.net/browse/NAS-125777