Hello,
This is my first post, and I wish it had been a more pleasant issue to write about.
I bought 4 new TOSHIBA N300 10TB NAS drives 21st of december 2019. The disk drives, ZFS and my FreeNAS system has run excellent until now.
Two of them failed SMART test in the beginning of May with the follwing alert type:
I started to backup the 20+TB files. So this saturday, the computer store replaced the drives without any problem, and I started all over to create a new pool and restore my files.
But, this morning, FreeNAS again warns (critical) for two of the disk drives, one of them I bought in december and one of the replaced (and new) one I got this saturday. The disk is not even 48 hours old. I really do not know what is going on. Bad luck? 4 out of 6 drives got this error. Should I expect the last two of them to fail as well?
Anyone else got problem with Toshiba N300 NAS drives in FreeNAS?
The SMART output:
This is my first post, and I wish it had been a more pleasant issue to write about.
I bought 4 new TOSHIBA N300 10TB NAS drives 21st of december 2019. The disk drives, ZFS and my FreeNAS system has run excellent until now.
Two of them failed SMART test in the beginning of May with the follwing alert type:
Code:
CRITICAL Device: /dev/da11 [SAT], Failed SMART usage Attribute: 7 Seek_Error_Rate.. Mon, 5 May 2020 06:30:32 AM (Europe/Stockholm)
I started to backup the 20+TB files. So this saturday, the computer store replaced the drives without any problem, and I started all over to create a new pool and restore my files.
But, this morning, FreeNAS again warns (critical) for two of the disk drives, one of them I bought in december and one of the replaced (and new) one I got this saturday. The disk is not even 48 hours old. I really do not know what is going on. Bad luck? 4 out of 6 drives got this error. Should I expect the last two of them to fail as well?
Anyone else got problem with Toshiba N300 NAS drives in FreeNAS?
The SMART output:
Code:
smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p7 amd64] (local build) Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: TOSHIBA HDWG11A Serial Number: 2030A0RFFATG LU WWN Device Id: 5 000039 9f8c8c0e5 Firmware Version: 0603 User Capacity: 10,000,831,348,736 bytes [10.0 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-3 T13/2161-D revision 5 SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon May 18 08:14:43 2020 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART Status not supported: Incomplete response, ATA output registers missing SMART overall-health self-assessment test result: FAILED! Drive failure expected in less than 24 hours. SAVE ALL DATA. Warning: This result is based on an Attribute check. See vendor-specific Attribute list for failed Attributes. General SMART Values: Offline data collection status: (0x80) Offline data collection activity was never started. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: (1028) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0 3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 9546 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 2 5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 030 030 050 Pre-fail Always FAILING_NOW 0 8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 42 10 Spin_Retry_Count 0x0033 100 100 030 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 2 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 2 194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 26 (Min/Max 21/27) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 220 Disk_Shift 0x0002 100 100 000 Old_age Always - 219676699 222 Loaded_Hours 0x0032 100 100 000 Old_age Always - 42 223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0 224 Load_Friction 0x0022 100 100 000 Old_age Always - 0 226 Load-in_Time 0x0026 100 100 000 Old_age Always - 536 240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 35 - # 2 Short offline Completed without error 00% 10 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.