Can't submit an avatar image.

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Vega Alpha

Dabbler
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Mar 19, 2016
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I'm trying to submit an avatar image when I edit my profile but it says my image is larger than 50kb, but the image is 20.8kb and 200 px x 200 px with 8 bit/pixel. Is there a way to work around this problem?
 

joeschmuck

Old Man
Moderator
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Messages
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Attach your image here (upload a file), let me see what is going on.
 

Vega Alpha

Dabbler
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Mar 19, 2016
Messages
17
Here is my avatar image.

Thanks for looking into this.
 

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  • Avatar 200 x 200.png
    Avatar 200 x 200.png
    20.9 KB · Views: 376

joeschmuck

Old Man
Moderator
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Messages
10,994
Please send a message to @wblock or @JoshDW19 to have this take care of. Unfortunately I just found out that I no longer have user account privileges. It wasn't something I used much anyway.
 

wblock

Documentation Engineer
Joined
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Messages
1,506
Done!
 

Vega Alpha

Dabbler
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fireheadman

Dabbler
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Nov 13, 2016
Messages
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same issue as Vega Alpha. I have tried multiple sizes. Even made it a perfect square..
Same error every time:

The following error occurred:
The image could not be processed by the server. Please try another or contact the site owner.
 

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  • fhm.png
    30.5 KB · Views: 364
Joined
Oct 30, 2016
Messages
7
I'm getting the same error. I would like to add this avatar
 

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  • avatars-1-System-Shock-2-300.jpg
    23.5 KB · Views: 331

wblock

Documentation Engineer
Joined
Nov 14, 2014
Messages
1,506
It worked for me just now.
 
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