silverbullettruck2001
Dabbler
- Joined
- Jul 20, 2014
- Messages
- 22
I am having issues with my Plex installation. I am adding a new Dataset for a new library to an existing Plex plugin installation. I am running on FreeNAS-11.3-U4.1. The Plex plugin is using a FreeBSD 11.3-RELEASE-p11 jail and is running Plex version 1.20.2.3370. I created a brand new dataset called NewMedia (/NASDrives/NewMedia). In that dataset I created a child dataset called Videos (/NASDrives/NewMedia/Videos). On the NewMedia dataset I edited the ACL and removed the owner@, group@ and everyone@ ACL entries and added a 'User' ACL entry for '972' and group ACL entry for '972'. I checked the checkboxes for 'Apply Permissions Recursively' and 'Apply Permissions to Child Datasets' and clicked 'Save'.
Then I shutdown the jail and added a mount point (/mnt/NewMedia) pointing to the NewMedia dataset (/NASDrives/NewMedia) and then started the jail back up again.
Next I logged into the Plex web interface and added a new library that is pointed at the Video dataset within the NewMedia dataset. I then went to add the library to be available to my user in Plex and went to the library to view the contents. There were no media files listed. I went to the library and tried to have it manually scan the library for media, but nothing was found.
I logged into the jail using the root account and navigated to the mount point within the jail (/mnt/NewMedia/Videos) and saw that there was no media listed in the directory. Then I logged into the FreeNAS via SSH using an admin account navigated to the dataset path (/NASDrives/NewMedia/Videos) and there was media files in the directory. I went back to Plex jail and verified the uid and gid for the Plex user and group and confirmed that they are both set to '972' as expected. I also tried pointing the Plex library directly at the NewMedia dataset instead of at the Video dataset, but that had no change.
It seems like there is a permissions issue where the Plex account does not have permission to read the files within the directory, but I've followed all the steps outlined on multiple posts dealing with Plex ACLs and it doesn't seem to resolve this.
Does anyone have any suggestions on what I can do to get this corrected? If there is any further information needed, please let me know and I can add that information.
Thanks!
Then I shutdown the jail and added a mount point (/mnt/NewMedia) pointing to the NewMedia dataset (/NASDrives/NewMedia) and then started the jail back up again.
Next I logged into the Plex web interface and added a new library that is pointed at the Video dataset within the NewMedia dataset. I then went to add the library to be available to my user in Plex and went to the library to view the contents. There were no media files listed. I went to the library and tried to have it manually scan the library for media, but nothing was found.
I logged into the jail using the root account and navigated to the mount point within the jail (/mnt/NewMedia/Videos) and saw that there was no media listed in the directory. Then I logged into the FreeNAS via SSH using an admin account navigated to the dataset path (/NASDrives/NewMedia/Videos) and there was media files in the directory. I went back to Plex jail and verified the uid and gid for the Plex user and group and confirmed that they are both set to '972' as expected. I also tried pointing the Plex library directly at the NewMedia dataset instead of at the Video dataset, but that had no change.
It seems like there is a permissions issue where the Plex account does not have permission to read the files within the directory, but I've followed all the steps outlined on multiple posts dealing with Plex ACLs and it doesn't seem to resolve this.
Does anyone have any suggestions on what I can do to get this corrected? If there is any further information needed, please let me know and I can add that information.
Thanks!