--- title: "Adaptive Technical | TrueNAS Enterprise Case Study" url: https://www.truenas.com/case-studies/adaptive-technical-case-study/ description: "Adaptive Technical, Inc. Delivers managed IT services to the greater Vancouver metropolitan area as well as interior British Columbia, Alberta, and other Canadian provinces for customers in Healthcare, Architectural, Manufacturing, and other industries. As with many service providers, balancing customers’ needs for advanced IT infrastructure with cost-effective and scalable delivery is an ongoing challenge." breadcrumb: ["Home", "Case Studies", "Adaptive Technical Case Study"] date_published: 2023-10-25 date_modified: 2026-07-02 author: "Pee Jay Latombo" source: html generator: tn-md-extract/1 --- [Home](https://www.truenas.com) › [Case Studies](https://www.truenas.com/case-studies/) › **Adaptive Technical Case Study** # Adaptive Technical Delivers Managed IT with TrueNAS Enterprise     **Location:** Burnaby, BC, Canada **Industry:** IT Services ### Introduction Adaptive Technical, Inc. Delivers managed IT services to the greater Vancouver metropolitan area as well as interior British Columbia, Alberta, and other Canadian provinces for customers in Healthcare, Architectural, Manufacturing, and other industries. As with many service providers, balancing customers’ needs for advanced IT infrastructure with cost-effective and scalable delivery is an ongoing challenge. ![TrueNAS Enterprise Logo](https://www.truenas.com/wp-content/uploads/2021/10/truenas_enterprise-logo-full-color-rgb.png "TrueNAS Enterprise Logo") ![Adaptive logo](https://www.truenas.com/wp-content/uploads/2023/10/Adaptive-logo.png "Adaptive logo") ### The Storage Challenge Delivering managed IT services to a varied customer base requires solutions that are highly flexible, mobile, and offer choice in meeting the client’s needs while simultaneously optimizing the service provider’s cost structure. Although smaller engagements might require modest solutions initially, future growth demands flexibility and scalability to ensure client satisfaction and success. At the same time Adaptive Technical needs cost-effective scalability to support its growing customer base. Adaptive Technical selected TrueNAS Enterprise to help it deliver reliable cost-effective managed IT services to its customers. ### Requirements - Enhanced performance and mobility to deliver fast file access and sharing with seamless data services for any size managed IT services engagement. - Flexibility to adapt and change with minimal strain to meet clients’ current requirements while supporting future growth on a predictable cost curve. - Choice to leverage the right platform and technologies that best meets the need. - Solid reliability that ensures data accessibility for all customers’ employees, partners, and third-party participants regardless of time or location. ### TrueNAS Benefits - [Data Mobility](https://www.truenas.com/data-mobility/) that delivers high-performance file access and sharing at most any scale. - Flexibility to support a variety of applications, including virtualization. - Choice to leverage the right platform and technologies that best meet the needs while complementing existing IT infrastructure. - Access to industry-leading 24/7 support. - In other words, True Data Freedom. ### TrueNAS Advantages Adaptive Technical has deployed multiple TrueNAS Enterprise systems including an X20, multiple M40s, and an M30 at customer sites as part of its managed services offerings. Given the flexibility of TrueNAS solutions, performance is not an issue for any of the customer sites as each system was tailored to meet present needs while ensuring efficient scalability for future growth. With TrueNAS Enterprise, Adaptive Technical’s customer base enjoys the mobility, choice, and flexibility that True Data Freedom offers. “Some of our customers are moving from in-house IT while others have had relationships with other managed services providers and decided to switch to us” remarks Lance Hathaway, Sr. Network Engineer for Adaptive Technical. “We find that TrueNAS works very well particularly in a converged environment because it can run multiple services with ease.” > “The overall experience we have had in dealing with TrueNAS and iXsystems has been very, very, good, no question about it. They align very well with our approach of making sure each customer has a solution that is the best fit for their need.” ### Results “The process of deploying a [TrueNAS Enterprise](https://www.truenas.com/truenas-enterprise/) system is exceptionally smooth as the configuration is already done by iXsystems before delivery” adds Hathaway. Adaptive Technical was pleasantly surprised by deployment and support experience plus the incredible flexibility and performance afforded by TrueNAS Enterprise. File sharing between distributed locations is fast and easy with support for company-wide virtualization on a single storage array. Regarding the ease of working with iXsystems, Mr. Hathaway remarked, “I would say that support has been outstanding from iXsystems. I have never been dissatisfied.” Lance stated that each solution from iXsystems was tailored to meet Adaptive Technical’s clients’ needs. The deployment checklist and associated configuration along with deployment support call means that getting hardware and software up and running is accomplished quickly. Lance Hathaway expressed his comfort in knowing that iXsystems is a leader in open-source storage. “The TrueNAS is absolutely rock solid, and I have nothing to say other than praise of it.” We are pleased that Adaptive Technical entrusts its business success with TrueNAS Enterprise and iXsystems to enable delivery of enterprise-class managed IT services and True Data Freedom to its customers. 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