Comments on: Plex Permissions in FreeNAS 11.3

By: Michael Dexter

Michael Dexter — Wed, 20 Jan 2021 01:38:43 +0000

In reply to Steve. ClamAV is likely not running as root. Try running ps -aux to see running processes and their users. You can also run ps -aux | grep clam to clean up the output some.

By: ConorB

ConorB — Wed, 20 Jan 2021 01:23:08 +0000

In reply to RayTwoDeeTwo. It's probably easier to just add multiple ACL's for each user. For this to work the system that accesses these needs to be able to look up group membership.

By: RayTwoDeeTwo

RayTwoDeeTwo — Fri, 15 Jan 2021 19:46:19 +0000

Can I also create a group called “media” and add users 972 (for Plex), 352 (for Radarr), 351 (for Sonarr) and 350 (for Sabnzbd) then theoretically add the group “media” to the ACL?

By: Alexey

Alexey — Wed, 06 Jan 2021 17:59:26 +0000

Hello. It is work. I don’t have a problem with “Movies” and “Other videos” library. But, a have a problem with “Serials”. What can i do?

By: gogo

gogo — Sat, 07 Nov 2020 20:59:30 +0000

Adding ‘movies’ library didn’t work but adding ‘other videos’ worked

By: Steve

Steve — Wed, 21 Oct 2020 03:16:31 +0000

How does this work for clamav? When I’m in that jail’s shell, it says I’m logged in as root which shows up as uid 0. When I add an ACL rule for user 0, it resolves to root, but doesn’t allow scanning in the dataset back inside the clamav jail. Any hints?

By: Joon Lee

Joon Lee — Thu, 24 Sep 2020 23:12:59 +0000

In reply to Jose. This may indicate something went wrong with the Plex Media Server installation. Assuming you installed via plugin, try restarting the plugin. If that does not work, try reinstalling the plugin entirely and watch out for any errors.

By: Jose

Jose — Sun, 13 Sep 2020 20:40:26 +0000

New Freenas 11.3 install and did the following: setup a pool, setup data sets, setup SMB shares, setup user, installed Plex (plexpass version) plugin, setup mount point, added ACLs for user to access SMB shares and 972 user to both SMB and dataset. I can access the SMB shares across my network. I can launch the Plex webpage but it doesn’t see the Plex media server…What am I missing?

By: Joon Lee

Joon Lee — Mon, 31 Aug 2020 23:27:48 +0000

In reply to rho3cwm.

You’re welcome! Glad we can help!
You can always refer to our user guide as well: https://www.ixsystems.com/documentation/freenas/

By: rho3cwm

rho3cwm — Fri, 28 Aug 2020 13:00:47 +0000

Thank you so much for the clear explanation, the ACL permission issue with adding media files to the plex library had been driving me nuts. There are lots of other guides out there which suggest that you create new users, specific datasets etc on all sorts of versions of FreeNas and I was getting nowhere with them. Having used Windows for too long now I really do need basic ‘monkey see monkey do’ instructions to follow. The solution was simple in the end.

By: Joon Lee

Joon Lee — Tue, 18 Aug 2020 22:30:27 +0000

In reply to Joshua Montano. Keep the owner user as desired. If there is not one already, add an owner@ and group@ ACL with your desired permissions. Add an explicit entry for a user set as the ID 972 in the ACL manager. It may coexist with all your other ACL's. Hope that helps!

By: Joon Lee

Joon Lee — Fri, 07 Aug 2020 23:05:41 +0000

In reply to Aloysius. Hi Aloysius, That's a great suggestion. Please create a suggestion ticket here for our Engineering Team: jira.ixsystems.com

By: Aloysius

Aloysius — Tue, 04 Aug 2020 18:21:15 +0000

In reply to Joon Lee.

Hello,
Can we have a separate web portal for users where they can check the files they have uploaded?
It will be the same like we access through the explorer but here the user will be logging into the web brower, Enter the desired login credentials and have access only to his area?

By: Joshua Montano

Joshua Montano — Fri, 31 Jul 2020 06:00:31 +0000

Alright, I understand adding 972 as the ACL user, but… I have a bigger issue which I’m sure is simple.
When I set 972 to own that share, I’m unable to access that folder using my samba share methods. Everything else is visible, but just the plex share that I’m adding 972 to, is invisible. When I set my user to own it, it comes back to the samba share.
Do I use the group to allow control from both? If so, how?
TIA. 🙂

By: Conor

Conor — Wed, 08 Jul 2020 00:05:00 +0000

In reply to Sam.

Author of the blog post here.
Plex creates the plex user automatically during package installation. What version of Plex are you running and have you manually specified another user? Check via running “cat /etc/rc.conf” in the jail. With Plex running, inside the jail run “ps -awx -l” and look for the Plex proccesses. The UID number will be displayed next to it. Take note of that number and use it in place of “972” in the ACL creation wizard as depicted in the blog post. Make sure to apply recursively.

By: Sam

Sam — Mon, 06 Jul 2020 22:40:06 +0000

Regrettably typing ‘id plex’ in the shell simply shows ‘no such user’. From version 9 until 11.x I had no issues with my dataset, smb shares or Plex. Since 11.x it’s been an unstable, unusable mess. I imagine the ACLs have a specific way they need to be but like others in this discussion I lose SMB share abilities and/or Plex abilities. What’s really frustrating is that my some of media works and some doesn’t (depending on the mount points).

By: Mark W.

Mark W. — Sun, 19 Apr 2020 04:55:25 +0000

In reply to Michael D.

Sure, but I have been tinkering with things a bit and the 972 user vanished? Everything permission-wise is still behaving as it did 5 days ago.
https://1drv.ms/u/s!AumWINbJDlGvgY8VpCtc5mRZVcf-Ww?e=nVX0yZ

By: Michael D

Michael D — Sat, 18 Apr 2020 00:58:25 +0000

In reply to Mark W.. Could you post a screen shot of your ACL management screen?

By: Mark W.

Mark W. — Mon, 13 Apr 2020 21:27:12 +0000

My plex media server is now able to write to my pool, however, none of my SMB shares are accessible. Do I add another ACL item for @everyone underneath the user: 972 one, or would that mess everything up?

By: Roldany Rosa

Roldany Rosa — Sun, 05 Apr 2020 20:11:57 +0000

Make sure you’re on 11.3 otherwise you’ll have issues!

By: Joon Lee

Joon Lee — Mon, 23 Mar 2020 22:38:48 +0000

In reply to Don. Thank you for your support! That's great news!

By: Don

Don — Mon, 23 Mar 2020 21:51:51 +0000

Thank you very much!!! That worked perfectly fine for me!

By: Joon Lee

Joon Lee — Wed, 11 Mar 2020 21:28:50 +0000

In reply to Simon.

Please try posting your question on the forums. http://www.ixsystems.com/community
If the problem still persists, please file a bug ticket. http://www.jira.ixsystems.com

By: Simon

Simon — Wed, 11 Mar 2020 15:39:58 +0000

I have edited the ACL’s as listed in the blog post, but Plex can still not read the folder where my media is. Any idea what I can do here?

By: Joon Lee

Joon Lee — Wed, 26 Feb 2020 00:38:33 +0000

In reply to Michael Gallaher. We don’t recommend keeping your media or any other data in the root pool, given that it home to iocage itself and the .system dataset. Moving your media to a dedicated dataset should solve the problem.

By: Joon Lee

Joon Lee — Tue, 25 Feb 2020 20:13:23 +0000

In reply to Steve. It's so satisfying when an issue resolves itself!

By: Steve

Steve — Tue, 25 Feb 2020 13:21:40 +0000

In reply to Steve. I've just checked again and the Edit ACL option is now there! I had only just updated to FreeNAS-11.3-RELEASE and it appears that a period of time was required for the web interface to update.

By: sepphod

sepphod — Sat, 22 Feb 2020 06:59:00 +0000

First: Why do I want that Plex can write on my media data? That seems to me like an error by design.
second: I have the same issue like Steve.
third: That new UI suck!
thx

By: Brian C

Brian C — Thu, 20 Feb 2020 18:46:31 +0000

In reply to Michael Gallaher. Move your dataset off the root? Set a mount point to the original path if you are worried about breaking paths you have set in Plex.

By: Michael Gallaher

Michael Gallaher — Wed, 19 Feb 2020 21:01:19 +0000

How do you do this if your “Media” dataset is at the root of the pool? The option to “Edit ACL” is disabled.

By: Steve

Steve — Wed, 19 Feb 2020 11:24:44 +0000

I can’t see the option to edit ACLs. I click on the ellipsis at the end of my dataset under Storage>Pools and my options are Add Dataset, Add ZVol, Edit Options, Edit Permissions, Delete Dataset, and Create Snapshot.
Running FreeNAS-11.3-RELEASE
Any ideas?
Thanks
Steve